Last Updated on May 2, 2023
Internet services often vanish due to various reasons, making it risky to trust and store your data. We want better for our customers.
Our products are a result of dedication, representing our journey and future direction. We're proud and grateful for the support we've received over the years.
We promise to support our products indefinitely, countering the impermanence of many online services. Workflow is built to last, and we're committed to supporting our legacy products and customers.
Here's what our promise means:
1. The day you become a customer of any of our products, you can trust that Workflow will be around. In the event that the Workflow product you’re using enters a legacy phase, you’ll be able to keep using it indefinitely, assuming you continue to abide by our terms of service and keep your subscription active. We work hard to keep supporting existing features unless it becomes technically impossible to do so for reasons out of our control (e.g., changes to 3rd party integrations that make a feature incompatible or browser upgrades that leave a feature behind).
2. Your data is safe. Regardless of status, all of our products receive the same rigorous care when it comes to security and privacy. While we may not add new features to legacy products, we’ll continue to apply the latest security updates; maintain the infrastructure that keeps them safe, fast, and secure; and continue to offer customer support.
3. This is our life’s work — we’re in this for the long haul. In the unforeseen and unanticipated event that the company or one of our products is acquired by another company or spun-off into a separate company, we’ll do everything in our power to make sure the product and this promise live on.